Category: FAQ

Apply Screen Protector on the Display of PD1560?

Apply Screen Protector on the Display of PD1560?

We recommend you to read through this post before applying the screen protector. Please note that there are three layers for one piece of protector ...
Cursor Move in An Opposite Direction to Stylus Nib

Cursor Move in An Opposite Direction to Stylus Nib

Issue#: The cursor moves in the opposite direction to the nib when the stylus draws on PD1560. For example, when the nib goes right, the cursor goes ...
How to Fix the ‘Device Disconnected’ of PD1560?

How to Fix the ‘Device Disconnected’ of PD1560?

ISSUE: Driver Interface shows 'Device disconnected' REASON: It might be caused by the driver failing to recognize PD1560. Thus, the driver icon w ...
The Best Way to Solve Cursor Offset

The Best Way to Solve Cursor Offset

Cursor offset is a normal issue on a screen tablet. There are various results out while googling 'offset'. Sometimes you can calibrate it; however, so ...
Duplicate Mode, Extend Mode, Computer Only and Projector Only Mode in Windows

Duplicate Mode, Extend Mode, Computer Only and Projector Only Mode in Windows

In Windows System, there are four display modes. They're Duplicate, Extend, Computer Only and Projector Only. These modes work when you have connected ...
How to Do When Cursor Being Frozen?—for AP20, AP40

How to Do When Cursor Being Frozen?—for AP20, AP40

When the cursor is frozen or stuck, that is to say, you can't move it by using your stylus, when you met this issue, please charge the stylus firstly. ...
Fail to Switch Hand Tool to Pen Tool in Photoshop

Fail to Switch Hand Tool to Pen Tool in Photoshop

You might meet this issue when your macOS driver version is v_14.1.5. ISSUE & Solution: Pressing the tablet button, which was set as the space k ...
How to Do When Cursor Delays/ Lags?

How to Do When Cursor Delays/ Lags?

When cursor only delays/ lags in Photoshop, please go here How to Do When Cursor Delays in Photoshop to get solutions. If not only in Photoshop, pleas ...
Black Bars on the Four Sides of PD1560 — macOS

Black Bars on the Four Sides of PD1560 — macOS

ISSUE#: Black borders appear on the four sides of the display of PD1560, and the picture couldn't be displayed full-screen on PD1560 REASON: Th ...
Black Bars on the Four Sides of PD1560–Windows

Black Bars on the Four Sides of PD1560–Windows

ISSUE#: Black bars appear on the four sides of the display of PD1560, and the picture couldn't be displayed full-screen on PD1560. REASON: The ...