Category: FAQ

Solution of Tablet Not Working in macOS Mojave 10.15 or Catalina
FAQ

Solution of Tablet Not Working in macOS Mojave 10.15 or Catalina

GAOMON 0 December 27, 2019 1:58 am
Issue#: After updating the system to macOS Mojave 10.15 or Catalina, the graphics tablet can't work as normal. This issue appears in different phenom ...
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When Install Driver in Windows, System Hints Text: ‘C:\Windows\SysWOW64\wintab32.dll’ & ‘An error occurred’
FAQ

When Install Driver in Windows, System Hints Text: ‘C:\Windows\SysWOW64\wintab32.dll’ & ‘An error occurred’

GAOMONOfficial 0 October 19, 2019 2:16 am
ISSUE:  When you install the driver in Windows. A popup window shows text: "C:\Windows\SysWOW64\wintab32.dll" and notices you an error occurred whi ...
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PD1560 Display Shows GAOMON Logo, ‘No Signal’ , Enter ‘Power Saving’ , Then Darkens.
FAQ

PD1560 Display Shows GAOMON Logo, ‘No Signal’ , Enter ‘Power Saving’ , Then Darkens.

GAOMONOfficial 0 June 21, 2019 8:57 am
#ISSUE: The screen of PD1560 shows GAOMON logo,  ‘No Signal’, enter ‘Power Saving’, then darkens. At first, you should make sure PD1560 has powered ...
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Queen’s Birthday–Why She Has Two Birthday?
FAQ

Queen’s Birthday–Why She Has Two Birthday?

GAOMONOfficial 0 May 23, 2019 6:20 am
Many of us want to have two birthdays or more. LOL. If you were Chinese who celebrate their birthday according to the Chinese Lunar calendar, you migh ...
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Notifcation: Office Closed from 7-9 June 2019
FAQ

Notifcation: Office Closed from 7-9 June 2019

GAOMONOfficial 0 May 21, 2019 5:56 am
Dragon Boat Festival falls on 7 June 2019. GAOMON will have a three-day vacation from June 7 -9 (GMT+8). Online chat service on GAOMON official websit ...
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Frequently Asked Questions about OTG Function (Connect S620 to a Phone)?
FAQ

Frequently Asked Questions about OTG Function (Connect S620 to a Phone)?

GAOMONOfficial 11 April 26, 2019 6:38 am
Packed with OTG technology, GAOMON S620 pen tablet is compatible with Android phone/tablet. This article is to answer doubts about GAOMON Tablet's OTG ...
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The Best Solution for S620 (Connecting to Computer or Laptop)
FAQ

The Best Solution for S620 (Connecting to Computer or Laptop)

GAOMONOfficial 0 April 25, 2019 10:02 am
Issue Description Model: S620 pen table (drawing tablet/ graphics tablet) Issue: The active area of S620 is ONLY within the red-lined area, shown ...
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GAOMON Graphics Tablet Driver Download–Windows & Mac
FAQ

GAOMON Graphics Tablet Driver Download–Windows & Mac

GAOMONOfficial 9 January 24, 2019 7:42 am
Below list out links to download the driver. Please download the corresponding driver to your graphics tablet. (update time: Dec 18, 2019) Prod ...
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Digital Pen Work on Desktop But Not on Programs (eg: Photoshop) — Windows
FAQ

Digital Pen Work on Desktop But Not on Programs (eg: Photoshop) — Windows

GAOMONOfficial 2 January 22, 2019 12:12 am
ISSUE Description: Model:   M106K/M10K 2018/PD1560 OS system: Windows (this article takes Windows 10 as an example. The solutions are the same.) ...
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2019 Spring Festival Holiday Notification: Office Closed From Jan. 26th to Feb. 12th
FAQ

2019 Spring Festival Holiday Notification: Office Closed From Jan. 26th to Feb. 12th

GAOMONOfficial 2 January 21, 2019 4:20 am
Dear GAOMON Customers, GAOMON office will be closed on January 26th, 2019 and until the end of February 11th. We'll return on February 12th, 2019. D ...
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