Category: FAQ

Solution of Tablet Not Working in macOS Mojave 10.15 or Catalina

Solution of Tablet Not Working in macOS Mojave 10.15 or Catalina

Issue#: After updating the system to macOS Mojave 10.15 or Catalina, the graphics tablet can't work as normal. This issue appears in different phenom ...
When Install Driver in Windows, System Hints Text: ‘C:\Windows\SysWOW64\wintab32.dll’ & ‘An error occurred’

When Install Driver in Windows, System Hints Text: ‘C:\Windows\SysWOW64\wintab32.dll’ & ‘An error occurred’

ISSUE:  When you install the driver in Windows. A popup window shows text: "C:\Windows\SysWOW64\wintab32.dll" and notices you an error occurred whi ...
PD1560 Display Shows GAOMON Logo,  ‘No Signal’ , Enter ‘Power Saving’ , Then Darkens.

PD1560 Display Shows GAOMON Logo, ‘No Signal’ , Enter ‘Power Saving’ , Then Darkens.

#ISSUE: The screen of PD1560 shows GAOMON logo,  ‘No Signal’, enter ‘Power Saving’, then darkens. At first, you should make sure PD1560 has powered ...
Queen’s Birthday–Why She Has Two Birthday?

Queen’s Birthday–Why She Has Two Birthday?

Many of us want to have two birthdays or more. LOL. If you were Chinese who celebrate their birthday according to the Chinese Lunar calendar, you migh ...
Notifcation: Office Closed from 7-9 June 2019

Notifcation: Office Closed from 7-9 June 2019

Dragon Boat Festival falls on 7 June 2019. GAOMON will have a three-day vacation from June 7 -9 (GMT+8). Online chat service on GAOMON official websit ...
Frequently Asked Questions about OTG Function (Connect S620 to a Phone)?

Frequently Asked Questions about OTG Function (Connect S620 to a Phone)?

Packed with OTG technology, GAOMON S620 pen tablet is compatible with Android phone/tablet. This article is to answer doubts about GAOMON Tablet's OTG ...
The Best Solution for S620 (Connecting to Computer or Laptop)

The Best Solution for S620 (Connecting to Computer or Laptop)

Issue Description Model: S620 pen table (drawing tablet/ graphics tablet) Issue: The active area of S620 is ONLY within the red-lined area, shown ...
GAOMON Graphics Tablet Driver Download–Windows & Mac

GAOMON Graphics Tablet Driver Download–Windows & Mac

Below list out links to download the driver. Please download the corresponding driver to your graphics tablet. (update time: Dec 18, 2019) Prod ...
Digital Pen Work on Desktop But Not on Programs (eg: Photoshop) —  Windows

Digital Pen Work on Desktop But Not on Programs (eg: Photoshop) — Windows

ISSUE Description: Model:   M106K/M10K 2018/PD1560 OS system: Windows (this article takes Windows 10 as an example. The solutions are the same.) ...
2019 Spring Festival Holiday Notification: Office Closed From Jan. 26th to Feb. 12th

2019 Spring Festival Holiday Notification: Office Closed From Jan. 26th to Feb. 12th

Dear GAOMON Customers, GAOMON office will be closed on January 26th, 2019 and until the end of February 11th. We'll return on February 12th, 2019. D ...