Dear GAOMON Customers,
GAOMON office will be closed on January 26th, 2019 and until the end of February 11th. We’ll return on February 12th, 2019.
During the holiday, online chat service will not be available. But we will keep replying your emails within 48 hours.
Here list out some recently & frequently asked questions for your reference:
- Solutions of PD1560 for macOS users
- Driver in gray , Pen Not Work, ‘Device Disconnected’ — PD1560 — Windows & Mac
- PD1560 Display Shows GAOMON Logo, ‘No Signal’, Enter ‘Power Saving’, Then Darkens.
- Digital Pen Work on Desktop, Not Work on Programs, eg: Photoshop–Windows
- No Icons But Only Wallpaper on Desktop/PD1560?
- No Sound Out with PD1560 Connecting to the Computer
For any questions, please email to below email address. Our support team will help you and give you a reply within 48 hours.
On Amazon:
- France, Spain, United Kingdom: delphine@gaomon.net
- Japan, Australia: Loring@gaomon.net
- Germany, Italy: ada@gaomon.net
- United States, Canada: dora@gaomon.net
On AliExpress:
Other:
Thanks for your trust and support.
Wish happiness, health, love, luck around you in the new year!
Hi, My laptop is working based on WIN 10 without CD-ROM , please can you send me driver by email zhaoyue777@126.com
Product is WH850