Holiday Notification: Office Closed from 5-7 April 2019

Qingming Festival falls on 5 April 2019 and GAOMON will have a three-day vacation from April 5 -7 (GMT+8). Online chat service on GAOMON official website will not be available on those three days. We’ll keep replying your email within 48 hours.

Here list out some recently & frequently asked questions for your reference:

• Solutions of PD1560 for macOS users
• Driver in gray, Pen Not Work, ‘Device Disconnected’ — PD1560 — Windows & Mac
• PD1560 Display Shows GAOMON Logo, ‘No Signal’, Enter ‘Power Saving’, Then Darkens.
• Digital Pen Work on Desktop, Not Work on Programs, eg: Photoshop–Windows
• No Icons But Only Wallpaper on Desktop/PD1560?
• No Sound Out with PD1560 Connecting to the Computer

For any questions, please send us an email. Our support team will reply within 48 hours. Or fill info here: https://www.gaomon.net/after-sales/

On Amazon:

•  France, Spain, United Kingdom: delphine@gaomon.net
• Japan, Australia: Loring@gaomon.net
• Germany, Italy: ada@gaomon.net
• United States, Canada: dora@gaomon.net

On AliExpress:

• igor@gaomon.net

Other:

• service@gaomon.net

Thanks for your trust and support.